VoIP, or Voice over Internet Protocol, enables you to make cheap international calls using a high-speed broadband Internet connection rather than a traditional (or digital) telephone line. The VoIP service providers use the Internet to transmit voice messages instead of the standard telephone lines. And, as long as the Internet connection is fast, reliable, and free from errors, your voice calls can be very cost-effective.
There are a number of advantages of using VoIP compared with traditional telephone services.
For example, it is considerably faster. And, there are no long-distance charges attached. Additionally, some VoIP providers also allow you make international calls even when on the road, by using a special VoIP phone connected to your laptop. This kind of ‘special phone connected’ device is called a ‘virtual phone’ and is growing in popularity.
Of course, if you use VoIP in combination with a traditional telephone system, your calling plan will probably include long-distance charges. However, you can ‘enable’ this feature separately from your regular voice service. If you are still working on a basic broadband connection, you could opt for a ‘fully integrated’ VoIP/traditional phone service. These services would provide you with features such as call waiting, caller ID, call forwarding, automatic redial, fax and/or email alerts, music on hold, etc., for a more affordable fee.
If you use a PC-to-PC connection, rather than a softswitch, there are still substantial cost savings to be made. For example, if you purchase voice quality software, which captures and analyzes all the information about the people who call, you will find that it can significantly reduce your call handling costs. Many of these softwares also offer call distribution, where they distribute your calls to different local operators, so that you do not need to hire your own staff for the calls that you receive. This means that you will be able to maximize the benefits of your PC-to-PC service, while at the same time reducing your fixed costs.
A major benefit of VoIP is the low-latency environment that it provides.
This is particularly important if you are making international calls. It means that your callers are not interrupted due to a slow internet connection. In addition, it makes it easy for you to make local calls as well as long distance calls. You can adjust the quality of your voice through the microphone and the speaker volume, and your callers will never hear a busy signal.
One of the main reasons why many businesspeople choose VoIP services over traditional phone systems is because it is more cost effective. When you use the internet, you can cut a number of expenses that you would normally incur. For example, you will no longer have to pay for your office phone line rental, or your landline telephone charges. If you are running your business out of your home, then you may only need a broadband connection to your office, and a traditional phone line will not be necessary.
Another way that you will be able to realize substantial cost savings when you switch to a VoIP service is through the elimination of your current phone system. Most people are unaware that the traditional phone system is outdated and rarely if ever up to date. The VoIP service provider may provide you with the capability of completely eliminating your telephone line, which could result in a significant savings for you. Your phone bill will be reduced significantly, which will help you pay for the expenses that you were previously unable to cover.
- If you run a business that consists of transmitting audio as well as video data between computer and user, then you should definitely consider the use of VoIP technology.
- This type of phone system allows you to receive voice and video calls to your computer through the internet.
- You can then forward these calls to any other computer that has an advanced feature such as Auto attendant.
- By doing this, you will be able to conduct your remote work with ease, while still maintaining excellent customer service.